Question 1

How do I get started?

Accepted Answer

From the homepage, click on “Find Storage” and find the facility nearest you. You can get a free quote, reserve a space online, request more information, or call the location and speak directly with a storage professional.

Question 2

When can I move in?

Accepted Answer

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

Question 3

What are your unit sizes?

Accepted Answer

Our sizes range from approximately 5’x5’ to 10’x30’. Many of our facilities also offer smaller and larger spaces, from storage lockers to extra-large rentals.

Question 4

How do I know how much storage space I will need?

Accepted Answer

Ask one of our team members what type of unit best suits your needs or use our

Question 5

What types of storage do you offer?

Accepted Answer

We welcome both personal and business customers. Personal units are available for furniture, file cabinets, family keepsakes, or seasonal lawn and garden equipment. For professionals, we offer space where file cabinets, documents, and office furniture can be securely stored and easily accessed.

Question 6

Do you have climate-controlled storage units?

Accepted Answer

Climate-controlled units, which maintain a set temperature range to insulate and preserve your property, are available at many of our facilities. Inquire at the property nearest you to learn more about this feature.

Question 7

Do you offer RV, boat, car, and motorcycle parking?

Accepted Answer

We do offer this service at some of our facilities, but not all of them. Please check with the facility nearest you.

Question 8

What type of documentation do I need to provide in order to rent a space?

Accepted Answer

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Question 9

Do I need to insure my storage unit?

Accepted Answer

Yes, insurance is required to rent a storage unit at every facility. Please speak to one of our team members if you do not have homeowner or renter’s insurance for more information.

Question 10

Do I need to sign a long-term lease?

Accepted Answer

No, we rent on a month-to-month basis unless the customer requests otherwise. If long-term storage is preferred, we allow customers to prepay rent in advance. However, we do require a 15-day notice before you move out.

Question 11

How much is rent and when is it due?

Accepted Answer

Monthly rent varies based on the unit type and size that you rent. Monthly rent is due on the anniversary of your rental start date.

FAQs

How do I get started?

When can I move in?

What are your unit sizes?

How do I know how much storage space I will need?

What types of storage do you offer?

Do you have climate-controlled storage units?

Do you offer RV, boat, car, and motorcycle parking?

What type of documentation do I need to provide in order to rent a space?

Do I need to insure my storage unit?

Do I need to sign a long-term lease?

How much is rent and when is it due?

How do I make a payment?

What forms of payment do you accept?

Do you sell boxes and storage supplies?

Do I need a lock for my unit?

Do you have hand carts and dollies available?

Are there any items that I am NOT able to store?

Can I live or sleep in a storage unit?

What kind of security features do you offer?

Is pest control regularly scheduled?

Does there have to be someone in the office to let me through the security gate?

What's the difference between access hours and office hours?